December 2, 2009
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Subscribe to the Sage Master Builder
Year-End Information page.
Visit the Knowledgebase in our new
Sage Customer Portal.
Important changes to Version 14.2
Did you know the hardware and system requirements changed for the new Sage Master Builder 14.2 release?
Are you curious about the latest enhancements and fixes? If you’d like to preview the changes before installing, simply
browse the CD for the Release Notes in PDF form. Or, after the software is installed, you can view these changes by
clicking the menu bar and selecting Help > Printable Documentation > Release Notes. For additional information
regarding the new system requirements, refer to KB5682 in our customer Knowledgebase.
Subscribe to the Sage Master Builder Year-End Information page.
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Knowledgebase subscriptions can automatically notify you when articles are updated. You can subscribe to the Year-End Information page—or any content in the Knowledgebase—to receive an e-mail when new information becomes available.

We recommend subscribing to the Year-End Information page so you're notified immediately when we post the tax updates. You can set your subscription to never expire so that you don't have to think about it year after year. We will continue to send software notices when tax updates are ready; choosing to set up a subscription is just an additional way for you to receive this notification.

Did you know that you can subscribe to your favorite Knowledgebase articles and receive notification when they have been updated or modified? To learn about article subscriptions, refer to the “Managing Knowledgebase
Subscriptions and Documents” topic on the customer portal Help tab. Click here to watch a short video on Knowledgebase subscriptions, searching, and other tips.

Follow the steps below to subscribe to Knowledgebase content.

1. Search for information in the Knowledgebase. To find the Year-End Information page, search for year-end information.

2. Locate the item you want to subscribe to.

3. Click the Subscribe link to the right of the title.

4. Fill out the subscription options to select how often you'd like to receive notification.

Note: To receive the most up-to-the-minute notification regarding year-end information, select Daily

5. Click Save Subscription.

Use subscriptions as a favorites marker:
Subscriptions can save you time because they can serve as a favorites list, too. All of your subscriptions appear on the My Subscriptions tab in the portal, so you won't need to search for your articles again! Just log on to the portal and click Support > My Subscriptions to see your list. For subscriptions you set up to use only for a favorites list, set your Notification On setting to Creation to prevent receiving e-mail notifications.

Have you visited the Knowledgebase in our new Sage Customer Portal?
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Year-end is closer than you might think, and the Knowledgebase is a great resource for that busy time of year. If you haven't logged on to the new Sage Customer Portal recently, follow the steps below to log on and take a look around.

1. Go to www.sagecre.com.
2. On the right side of the window, in the Support Logon section, click Sage customer website.
Tip: Save this site as a favorite to make it easier to access in the future.
3. Enter your e-mail address and password, then click [Log on].
4. If you have forgotten your password or if you get a user authentication error when you try to log on:
    1. Click the Forgot your password? link.
      Note: Do not click the Need to Register? link.
    2. Click Reset Password.
    3. Enter and confirm your e-mail address, then enter your last name and first name. Click [Submit]. A new password will be sent to you.
    4. If you are unable to submit the form, contact Customer Support for assistance.
5. After logging on to the customer portal, click the Knowledgebase Search link.

For other technical assistance, log on to our online
Knowledgebase or call 800-866-8049.

(Note: Access to the Knowledgebase and Technical Support is based on your current support plan.)

Call 800-866-8049 Visit www.sagecre.com Download DOWNLOAD
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